Small business IT support in Gadsden and Etowah County

Small business IT support in Gadsden, Southside, Rainbow City, Attalla, Glencoe, and Etowah County, AL. Flat $99/month retainer with one hour included, then $129/hour.

BrightPrompt Consulting LLC is based in Southside, Alabama, next to Gadsden, and provides small business IT support for local offices, shops, clinics, contractors, and nonprofits across Etowah County. Support starts remotely, and the work, price, and availability are confirmed with you before extra hours are billed.

Who this is for

Small businesses without a full-time IT person, including those in:

  • Gadsden
  • Southside
  • Rainbow City
  • Attalla
  • Glencoe
  • The rest of Etowah County

What is covered

  • Everyday IT support: Troubleshooting for computers, printers, email, Wi-Fi, accounts, and software that stops a team from working.
  • Setup and changes: New computers, new employees, Microsoft 365 or Google Workspace accounts, backups, and password and access cleanup.
  • Tech Audit: An optional one-time review that inventories your technology and produces a prioritized action plan.
  • Custom software and AI: Scoped custom software, AI integration, and web development when a support request turns into a larger project.

Published pricing

BrightPrompt IT support pricing
OptionPriceDetails
Flat retainer$99/monthIncludes one hour of work each month.
Additional time$129/hourBilled after the included hour, with time tracked and itemized.
Tech Audit (optional)$299 one timeA technology inventory and prioritized action plan.

How remote support works

Remote support is the default. You describe the problem by phone, email, or the inquiry form, and BrightPrompt works through it with remote access you approve, so a fix does not wait on a drive across town. If a problem needs hands on the equipment, on-site visits can be discussed, with availability confirmed for your request.

Frequently asked questions

Do you provide IT support for small businesses in Gadsden, AL?

Yes. BrightPrompt Consulting LLC is based in Southside, next to Gadsden, and supports small businesses in Gadsden, Southside, Rainbow City, Attalla, Glencoe, and the rest of Etowah County. Support is remote by default.

How much does IT support cost?

BrightPrompt charges a flat $99 per month retainer that includes one hour of work. Additional time is $129 per hour. An optional one-time Tech Audit is $299.

Do you come to my office?

Remote support is the default. If a problem needs on-site work, on-site visits can be discussed, and availability is confirmed for your request before anything is scheduled.

Can I talk to someone before I sign up?

Yes. Call 256.344.1445, email info@brightpromptconsulting.com, or describe your IT need through the inquiry form and BrightPrompt will reply about the right next step.

Call 256.344.1445 or email info@brightpromptconsulting.com. See the full scope of IT consulting for small businesses.

Describe your IT need.